Sales Policy
Effective Date: December 16, 2024

Thank you for choosing TRAVELBINAA as your preferred destination for high-quality beauty and skincare products. At TRAVELBINAA, we understand that beauty is a personal journey, and our goal is to offer products that help you feel confident, radiant, and refreshed. Whether you’re shopping online at www.travelbina.com or visiting us in-store, we want you to have the best shopping experience possible. Below, you will find our comprehensive Sales Policy, which outlines the terms and conditions for all purchases made with us.

1. Product Information

We pride ourselves on offering premium beauty products sourced from reputable manufacturers. All product descriptions, images, and details on our website are provided to help you make informed decisions. However, we encourage you to check for any product-specific notes or updates before making a purchase. Product availability and prices may change from time to time.

2. Pricing

Prices for products sold on our website and in-store are listed in U.S. Dollars and include applicable taxes unless otherwise stated. Prices are subject to change at any time due to promotions, new product lines, or market fluctuations. In the event that a price error occurs, we reserve the right to cancel any orders placed at an incorrect price.

3. Order Processing

Once you place an order on www.travelbina.com, our team will process it within 1-3 business days. You will receive a confirmation email detailing your order, including the expected shipping date. Orders placed during weekends or holidays will be processed on the next available business day. If there is any delay in processing, we will notify you promptly.

4. Payment Methods

We accept a variety of payment methods to ensure a secure and convenient shopping experience. These include:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other digital payment systems (Apple Pay, Google Pay)
  • Bank transfers (in certain circumstances)

Please ensure that your billing information is accurate and complete to avoid delays in processing.

5. Shipping Policy

We offer a range of shipping options to suit your needs, including standard, expedited, and overnight shipping. Shipping costs are calculated at checkout based on the weight of your order and your delivery address. We currently ship to all 50 U.S. states and select international destinations.

  • Processing Time: All orders are processed within 1-3 business days. Please note that during high-demand periods (e.g., holidays, promotions), processing times may be longer.
  • Delivery Time: Shipping times vary depending on the shipping method chosen and your location. Once your order has been shipped, you will receive a tracking number to monitor your package’s journey.
  • International Orders: For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, we offer the following return and exchange policy:

  • Return Eligibility: Products must be unused, unopened, and in their original packaging to qualify for a return. We accept returns within 30 days of the order date.
  • Non-returnable Items: Certain items such as opened skincare products, perfumes, and sale items are non-returnable for hygiene reasons.
  • How to Return: To initiate a return, please contact our customer service team at info@travelbina.com with your order details. You will be provided with a return shipping label and instructions.
  • Refunds: Once we receive your returned items, we will process your refund to the original payment method. Please allow up to 10 business days for the refund to be reflected in your account.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately at info@travelbina.com. We will assist you in resolving the issue promptly, either by offering a replacement or issuing a full refund, depending on your preference and the availability of the product.

8. Gift Cards

We offer digital gift cards that can be used for any purchase on our website. Gift cards are delivered via email and can be redeemed during checkout. Please note that gift cards cannot be exchanged for cash and are non-refundable.

9. Promotions and Discounts

We frequently offer special promotions, discounts, and seasonal sales to provide added value to our customers. All promotions are subject to specific terms and conditions, which will be communicated clearly at the time of the offer. Discounts cannot be applied to previous purchases or combined with other offers unless stated otherwise.

10. Privacy and Security

At TRAVELBINAA, your privacy and security are our top priority. We use encryption technology to protect your personal and financial information during transactions. For more details on how we collect, use, and protect your data, please review our Privacy Policy.

11. Customer Service

If you have any questions or concerns about your order, our products, or our policies, our customer service team is here to help. You can contact us via:

We strive to respond to all inquiries within 1-2 business days.

12. Limitation of Liability

While we make every effort to ensure that the products we sell are of the highest quality, TRAVELBINAA is not responsible for any misuse or allergic reactions related to the use of our products. Please review product ingredients carefully before use, especially if you have sensitive skin or allergies.

13. Changes to This Sales Policy

TRAVELBINAA reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon publication. It is your responsibility to review this policy periodically to stay informed of any updates.